Who we are

Our website address is: https://thinkup.org/.

Our company registration number is 7419875

Our address is Hamilton House, 1 Temple Avenue, London, EC4Y 0HA

Office phone number 0044 (0) 20 7307 1036

For more details about our privacy policy please email: info@thinkup.org

This privacy policy sets out how ThinkUp uses and protects your Personally Identifiable Information when you use this website.

This Privacy Policy was put in place 21st May 2018 and is effective immediately.

Your Privacy Is Important

ThinkUp is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

What is Personally Identifiable Information
This is any information that can directly or indirectly identify a natural person and it can be in any format.

Personally Identifiable Information includes:

  • Name
  • Address
  • Email address
  • Photo
  • IP address
  • Location data
  • Online behaviour (cookies)
  • Profiling and analytics data

Google Analytics & IP Addresses

We use Google Analytics to monitor site traffic and find out which pages are popular with our site visitors. However to maintain our web visitors privacy we have anonymised Google Analytics.

To learn more about Google Analytics and how they handle your privacy visit https://support.google.com/analytics/answer/6004245?hl=en

The IP address of all site visitors are held on server logs for the purpose of detecting and preventing fraud, preventing unauthorized access and to maintain the security of our systems. IP addresses are only held for 7 days after which they are deleted from our system.


We use Eventbrite to help us manage and ticket some of our events. When visitors leave our site to purchase tickets via Eventbrite they will be subject to Eventbrite’s Privacy Statement.

More information about Eventbrites Privacy Statement can be found here:



When purchasing tickets via Eventbrite you will be asked to submit personal data including:

  • Your Name
  • Email Address
  • Credit/Debit Card Details
  • Billing Information including Address
  • Company details including Address

This data will be controlled and processed by Eventbrite for the purpose of processing payments, sending emails and managing ticket sales.

Eventbrite also has tools available to allow us the Event organiser to learn more about our attendees with event reports and tools.

You have the right to access any data you have shared with Eventbrite. You also have the right to have it deleted. Email: privacy@eventbrite.com

We have access to attendees Personal Data.

We keep this Data for:

  • Internal record keeping
  • We may send emails about our new courses and events using the email address which you have provided.
  • We may contact you by email or phone to gather information which would be used to customise our events and make them better suited to our members needs

If you do not want us to contact you please email us and we will comply with your request. Email: info@thinkup.org


We use MailChimp to contact stay in touch with our attendees and clients.

MailChimp emails have an unsubscribe button on them, if you do not wish to receive our emails via MailChimp please use the unsubscribe button.

You can also contact MailChimp’s Data Protection officer to access any of your personal data that they have stored.

You also have the right to have your data deleted from their system. Email: dpo@mailchimp.com

You can always contact us and we’ll be happy to remove you from any of our email lists. Email: info@thinkup.org

MailChimp’s Privacy Page can be viewed here: https://mailchimp.com/legal/privacy/

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Cookies allow web applications to respond to you as an individual. The only Cookies used on our website are to enhance user experience. Cookies help us provide you with a better website. The Cookies used do not give us access to your computer or any information about you.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites

Our website does contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Embedded content from other websites

Articles on our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We regularly review our security procedures. Our security procedures also include staff training and awareness programmes.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Data Deletion

You have the right to request details of any personal information which we hold about you. You also have the right to ask us to delete your details from our system. If you wish to have access your details and or have them deleted from our system please contact us by email: info@thinkup.org

However this does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Breaches

A data breach is an event which leads to the accidental, or unlawful, destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed. We have put in place appropriate policies and procedures should a data breach occur. A data breach will be reported to the relevant supervisory authority. All breaches of data will be recorded internally.

What personal data we collect and why we collect it

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitors IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact Us

For further information about how we collect, store and administer personal data please email: info@thinkup.org